What plan is right for me?

Waitlist Me offers three different plan options. Since we have a simple monthly subscription, you can downgrade, upgrade and switch plans as you like from the Account area of our website. In the US & Canada, each plan comes bundled with a texting balance that refreshes every month. Annual plans offer a 20% discount over monthly prices if you commit to a year and pay in advance.

All Plans – Waitlist Me is the simplest and most effective way to manage a waitlist and improve your service and business results. Tracking actual waits in real time next to estimates helps improve quote accuracy and make customers happier when they have to wait. Customers are free to leave the waiting area and walk around, can check their place in line from their phone, and be notified on their phone when it is their turn with an SMS text message. Seeing all your key info at a glance on walk-ins and same-day reservations helps you make smarter decisions faster. It is simple to sign up and get started in minutes, using the device of your choice. Waitlist Me is available for iPads, iPhones, Android tablets and phones, and web browsers. If you use multiple devices, they will automatically sync. Watch an overview video to see how it works.

Premium – ($34.99/month & 1,000 texts) – Serve an unlimited number parties, whether adding them to the waitlist or scheduling ETAs. Waitlist Me Premium includes calendar and list views for managing future reservations and appointments. The web widget allows customers to add themselves to your waitlist and send reservation requests from your website or social media page. Or use the kiosk mode to allow self-check in at your business. Premium has several easy ways to personalize the service to your needs. Customize your text notifications, the public waitlist, the web widget, your add customer flow, and more. Premium also offers exportable reports in the analytics section of the website.

Pro – ($59.99/month & 2,500 texts) - All the Premium features, plus advanced customization. Whether you assign customers to tables, employees, or rooms, you can manage your availability more efficiently and improve customer visits even further with Waitlist Me’s table and resource management. Track times by resource, see availability across sections and groups, and set up layouts to switch between strategies you employ at different times based on how busy you are or how many people you have working. For reservations and appointments you can set business hours, blackout dates, and party size limits. In addition, Waitlist Me Pro has a number of advanced settings and customization features for the public waitlist and web widget to fit your business and brand preferences. Send text responses to customer texts with Pro. Add HTML branding/instructions to reservation email confirmations, and schedule automated reminder emails.

Platinum – ($99.99/month & 5,000 texts) - Additional views of floorplans, sections, and layouts provide more insights and control over assigning and serving customers. And we can help you set up floorplans. There are also more options to fully customize the design and branding of customer touchpoints through our Custom HTML Display for the web widget and kiosk or through our API.

Check out our pricing page for a table of key features, and to sign up for the plan that is right for you.